People and workplace

01

Fair recruitment

Candidates are assessed on their ability and fit for the job. Every application receives a response within 48 hours and a decision within 7 days. Applications are scored on the same candidate form against the job description and the salary published on our Careers page. Production workers take a practical skills test in the workshop; office staff write a short work plan and then attend an interview; management positions include a further interview with our Founder & CEO. Candidates are not asked to submit identity documents when applying.

02

Skills training

On-the-job coaching, machine operation training and production process training. On the first day, new employees are introduced to the employee handbook and the workplace rules, and their tasks are handed over during the first week. Production staff are trained on workshop safety, protective equipment, shifts, machinery and incident response; people without prior trade experience can start as apprentices at the Xuan Phu factory, with lunch provided. The company encourages employees to keep learning and develop their professional skills.

03

Transparent terms

Employment contracts, social insurance and benefits follow the law. Each job offer states the position, salary and benefits approved by the CEO. Probationary pay is never less than 85% of the pay for the job; the probation period depends on the job group, includes mid-term and final reviews, and the result is communicated before probation ends. Attendance is recorded by QR code; leave and salary advances are requested through an online form.

04

A respectful workplace

We listen to employees’ suggestions and resolve concerns promptly. Managers set an example and are respectful, objective and fair; they do not bully or shout at their staff. The company encourages employees to speak up with ideas for improving their work, respects their privacy and commits not to retaliate against anyone who raises a concern or report.

05

Career development

Capable, committed people are given the chance to take on bigger roles. Work results and adherence to the code of conduct are the basis for pay rises, promotion, contract renewal and rewards. At the end of each year, the company reviews performance and rewards individuals and teams for their achievements.

06

Safety and health

Workspaces are kept tidy, well lit and well ventilated. Workplaces follow the 5S method (sort, set in order, shine, standardise, sustain); production staff are issued with uniforms and protective equipment. The factory has an automatic fire alarm system, a fire-safety team and a fire-fighting and rescue plan. Employees attend occupational health, safety and fire-prevention training.

1. Apply

See open positions on our Careers page, read the application guide and submit the online candidate form. You will hear back within 48 hours and receive a decision within 7 days.

2. Skills test and interview

Production workers do a practical test at the Xuan Phu workshop; office candidates write a work plan of up to two pages and then attend an interview. The plan is used only to understand how you think; the company does not use it for business purposes.

3. Offer and probation

Receive your offer letter, sign your contract and receive your employee ID, attendance QR code, tools and protective equipment. On day one you are introduced to the employee handbook; at the middle and end of probation you review your progress with your manager.