OUR COMMITMENT

We expect every individual and partner working with Tam Quang Minh to follow the same standard of conduct, in the factory, on site and in every transaction.

Where the Business Ethics Policy describes how the company does business, this page describes how each person works day to day: how we treat each other, working hours, safety, materials and assets. The standards below are drawn from the company’s Labour Regulations, its Code of Conduct in Communication (2016) and its Culture of Conduct and Standards of Behaviour (2017), and apply at the An Khe head office, the Xuan Phu factory and on construction sites.

Tam Quang Minh’s guiding principle for conduct is: Sincere – Friendly – Civil – Caring.

01

Respect for people

No discrimination and no harassment of any kind. The company does not discriminate on the basis of race, religion, gender, wealth or social background, and assesses employees on their work results and direct observation. Colleagues must not be belittled, troubled or harassed; managers must not bully or shout at their staff. Employees’ private information, such as personal and medical records, is used only for work purposes permitted by law.

02

No child labour, no forced labour

We employ only workers of legal working age who work of their own free will. Employees start work after accepting a written job offer and signing a contract; personal documents are checked when the contract is signed and are not collected at the application stage. The probation period, probationary pay and notification of probation results follow the Vietnamese Labour Code.

03

Working hours and pay

We comply with the rules on working hours, overtime and the minimum wage. Published working hours are Monday to Saturday, 7:30–17:00, with Sunday off; employees clock in with a QR code linked to their employee ID. Probationary pay is never less than 85% of the pay for the job. Any change to working hours for personal or work reasons requires a written request approved by the head of department; leave and salary advances are requested through an online form.

04

Safety first

Everyone has the right to stop work when they see a safety risk. Employees must report safety and fire risks to their supervisor immediately so they can be dealt with, and must check electrical and water equipment before leaving their workstation. Smoking, bringing flammable or explosive items, and using alcohol or stimulants at work are prohibited in the workshop. Employees wear the uniforms and protective equipment issued to them and attend safety and fire-prevention training as scheduled.

05

Origin of materials

Suppliers commit that materials, especially wood, come from legal sources with full documentation. The company commits to using wood from sustainable sources that do not degrade natural ecosystems, and to products that meet environmental protection standards. Suppliers are selected through competitive quotations from at least three companies, with technical requirements and quality standards stated in the request for quotation.

06

Protecting company assets

Company assets, machinery and information are used for their intended purpose. Assets and equipment may not be taken off the premises without permission; resources are used economically and without waste. In the workshop, assets, equipment and materials moving in and out of the warehouse are logged and checked in a stock count at the end of each month. Tools issued to employees are handed over with a signed record. Technical know-how, drawings and customer data are company property and may not be copied or sent outside the company.

WHO IT APPLIES TO

One standard for everyone who works with TQM

Employees

Every employee under contract with the company, whether in the office, the factory or on site. The labour regulations and code of conduct are explained on the first day, together with the employee handbook. Heads of department are responsible for setting the example and reminding their teams.

Suppliers

Suppliers of materials, wood and hardware are expected to fulfil their contracts, provide documentation on the origin of materials and deal honestly and transparently. The company commits to keeping suppliers’ information and know-how confidential.

Subcontractors and work crews

Crews and subcontractors working on our sites or in our factory follow the safety, fire-prevention and working-hours rules of that workplace, and keep the premises and the property of the company and the project owner clean and safe.

FREQUENTLY ASKED QUESTIONS

Common questions

Can employees refuse to work when conditions are unsafe?

Yes. Everyone has the right to stop work when they see a safety risk and must report it immediately to their direct supervisor so it can be dealt with. The company commits not to retaliate against anyone who raises the issue.

What are the working hours at Tam Quang Minh?

Monday to Saturday, 7:30–17:00, with Sunday off. Employees clock in with a QR code; leave and salary advances are requested through an online form.

Where can I report behaviour that breaches these standards?

Email export@tamquangminh.com or call the switchboard on +84 236 6280 888. Reports are forwarded immediately to the Administration & Human Resources Department; the identity of the person reporting is kept confidential.

Feedback or concerns

Any concern about ethics, safety or the environment can be sent to export@tamquangminh.com. The identity of the person reporting is kept confidential.